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Dear Family Members, 

In line with our Covid-19 contingency plan, Hamilton Park Care Facility remain steadfast in keeping our Resident’s safety and well-being our priority. We are pleased to announce that we have constructed social contact pods with transparent dividers to allow families with vulnerable Residents to meet without putting each other at risk of Covid-19.

For further details and booking of appointments please read below.

 

Thank you very much for your support and understanding.

 

Susan Campbell

Director of Operations

Hamilton Park Care Facility

Please read the following instructions carefully before booking your visit.

  • ONLY the Point of Contact may book a visit.

  • No more than visitors from the same household are allowed for any visit booked.

  • Bookings are available Monday - Friday. Weekend bookings are not available at this time.

  • All visits are for 15 minutes maximum as we need time to sanitise and prepare for our next visitor.

  • Please do not block book visits. Any block bookings will have to be cancelled as we have many Resident's who wish to see their families.

  • Bookings can be made no less than 24 hours in advance. This is to help our staff prepare.

  • Please choose the unit and the time slot carefully as they cannot be changed once booked.

  • Please fill out the booking form carefully with accurate information including your full name, phone number and email address as well as the full name of the Resident you wish to visit.

  • In the case of cancellation, please give at least 24 hours notice in order to avoid disappointment. 

  • Please note: while every effort will be made to ensure all bookings will take place, changes or cancellations may occur due to situations beyond our control.

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